Chicago Auto Repair

Mon - Fri: 7:30 AM - 5:30 PM
5

I've been taking my family cars to E&J for several years now. They do good quality work on a timely basis. One thing I really appreciate about E&J (particularly since I'm not much of a car expert) is that they will not perform unnecessary work. On more than one occasion, I have brought in cars with complaints or issues, fully expecting to be dinged with a big bill only to learn it was a minor problem or adjustment. I know some other shops that would not act handled such situations with the same level of integrity. You might be able to find a shop (particularly some chains) that charge a bit less for certain services, but these guys are honest pros and I place a real premium on that.

5

I'm not sure why my earlier review no longer appears. What's up yelp? At any rate my wife and I have been bringing our cars here for a couple of years now. We always get great service at a fair price. And a 2 year warranty to boot. On a couple of occasions they saved me money by telling me that I didn't need to have work done that I thought might have to be done. My former mechanic botched a brake job and they adjusted my brakes for no charge when I brought it in for routine maintenance. Nice.

5

These guys have helped me out of two binds and with lower than expected fees. They are extremely helpful and flexible and the end product has been great both times.

4

Wow, these yelp reviews definitely do not reflect the overwhelming fervor that the google reviews possess that ultimately led me to go to here in the first place. I do agree that their prices aren't necessarily the best you'll find, but I found the service to be incredibly fast and ridiculously honest. When I first walked in (btw, I brought the 1st time user's discount coupon from their website), the service man was summing up the issues with the gentleman in front of me's situation. The guy had asked what would happen if he didn't replace a part immediately. Without hesitating, the staff told him he didn't need to replace it now, and to just wait until he got his brakes fixed. So...he REFUSED to take the guys money. Super honest and friendly, and they provide recommendations of what you need and when you need it. Because of the small size of my Yaris, they had difficulty in replacing the headlight which was out (I hadn't noticed), and didn't charge me extra for the amount of time it took to get into the panel. If you know a lot about cars and how to do repairs cheaply, this is not the place for you. If, on the other hand, you want your car checked out for anything and everything under the sun to get an honest synopsis of when you'll need to get it fixed, you can't find a better shop. They even sent me a reminder in the mail of when I needed an oil change. They would get 5 stars if they'd just come down in price a little bit. Google reviews will give you a better impression, too.

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