Chicago Auto Repair

Mon - Fri: 7:30 AM - 5:00 PM
5

Great staff, I really appreciated the inspection report that was send via text message. Gave a great detailed explanation of the pictures that were taken. Highly recommend bringing your vehicle here for service!

5

I drive all The way from Old Town, to bring my car into Alex. I feel like they take very good care of me, and always take time to discuss what I need and what I don’t need regarding my car and services.

5

An excellent and honest shop!

5

Excellent service. Work was done faster than expected. These guys are the absolute best.

5

Friendly, knowledgeable, and patient staff. Quick turnaround time and no BS. Highly recommend this shop.

5

EXCELLENT Dealership !!! Ive purchased several cars from E&J, always an all around wonderful experience.

5

Great personal service!

5

2

We had been going here for a few years with no issues with basic oil changes. Recently, we had some transmission work done along with an oil change. We noticed after getting the vehicle serviced there was a leak coming from the bottom of the vehicle. We brought the vehicle back for repair and they "fixed" it at no additional charge. Unfortunately, they did not fix the leak. After three to four trips back and forth they were unable to identify and or fix the leak. We then brought it to a different repair shop and they provided us with the pictures of the sloppy patchwork with silicone on our transmission. In the other mechanics opinion, the work underneath the transmission and rear brakes was not done correctly and the heavy silicone was not the proper solution. While we recognize the vehicle was 10 years old. It was very evident that we did not have a leak prior to receiving service at E&J and afterwards it was a constant leak. Overall just a terrible service experience along with communication that often includes us having to call to get updates even once having the business close for the day without even providing an update on service. Just not the proper way to communicate with customers and a failure in servicing the vehicle. Would not recommend.

5

Just wanted to give out a shout out to Alex and the team @ EandJ, I’ve been a customer for at least 5 years now, they have been excellent in taking care of my vehicles and also of the people I’ve recommend, very honest shop and reasonable prices. Thank you and keep up the good work!

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