Not only was the work done to my satisfaction (as it always is with this shop), I was delighted to retrieve a very clean car when I had brought in a very dirty one. Also, I subsequently received photos of the work that was done during every stage of the process. E & J can always be trusted to discover what should be done to keep a car in good and safe running order. My confidence in their ability to do the work would rate a 10 every time.