My car was having intermittent issues starting. E & J replaced my starter for over $600 instead of the much cheaper solution that was staring them right in the face (replacing the hardware that holds my car’s battery in place) 🙃 They even noted that the battery hardware was an issue in their diagnostic and chose to advise me to make the more expensive repair. I nearly got stranded in another state the day after I picked up my car from their shop because the problem was, in fact, not resolved, and my car still refused to start. When I called to ask what they could do for me, since they sold me a very expensive part I didn’t need, they advised me to bring it back to them to further diagnose the problem and offered no other recourse. I had already lost my trust in them, though, and did not want to give them any more of my money—the potential that they’d sell me another expensive part was far too risky. I’ve had so many bad experiences with mechanics in the past (the first mechanic I ever visited literally told me ‘not to break a nail’), and I’m disappointed that I have to add this experience to that list. Honestly, it’s comical that four former theatre majors stuck in Wisconsin jiggling a car battery until it spurred to life (with gloves, of course, we’re not *insane*) could figure out what was wrong with my car when E & J couldn’t. (This was later confirmed and remedied by another mechanic.)