Chicago Auto Repair

Mon - Fri: 7:30 AM - 5:00 PM
5

Everything was fantastic as always.

5

Great!

5

Great.

5

Work was completed promptly. I feel I was treated very professionally. Excellent experience.

5

E&J Auto Service is a great neighborhood shop, with trustworthy mechanics.

3

Update: Owner called and made it right as best he could. Some respect had been lost even though employee turnover occurred after my experience. While I likely will not go back, I do appreciate the owner doing his best to mitigate the misdiagnosis after the fact. He refunded my money for the inspection. So for that I'm glad. ------------------------------------------- Very disappointed. Gave them a shot because I was trying to diagnose why I was having steering problems/suspension noise. They did a test drive and supposedly a deep inspection which they charged me $100+ for (was leery about this from beginning because most places offer free quotes) plus a shop fee for parts even though they didn't replace anything (didn't see the sneaky tacked on fee on my receipt til I got home and was never warned there was going to be one). They said it was likely the Cv joints even though the boots were NOT torn and there was no clicking when turning vehicle. They said they couldn't prove it with out tearing open the boots and then they would have to be replaced anyways. Long story long I went for a 2ND opinion and it was found to be the lower control arms, ball joint. That mechanic straight forward told me if E & J was trying to convince me to replace CV without clicking and not torn, that they were "Full of $%!t". Good thing I went for 2ND opinion otherwise I would have paid $700 for something I didn't need and still would have had the same problem. Want my ~$100 back!!! Waste of time and money! P.S. Also they inspected my back brakes and said squeeking was sign of good pads (sounded like metal on metal). 2ND opinion found one caliper to not be fully functional and rotors were warped. Trust is hard to come by in Auto Repair industry and this place failed...

5

Great experience at E & J Auto Service! During my last oil change my dealer said my rear brake pads were approaching the end of their useful life on my 2013 Ford Fusion. Balking at the dealer's quote and being somewhat handy I decided to do them myself. I managed to change the brake pads but decided to let the pros handle the brake bleed. I dropped my car at 7am and explained the situation. By 9am I received an email with a detailed PDF containing a comprehensive inspection of my car (it even had photos). Joe the order even called me to let me know my rotors needed changing too. He quoted me a great price and had my car ready for my wife to pick up by the time they closed shop. I definitely will go to them again in the future.

5

The shop was very quick, efficient and reasonable pricing.

5

Always professional and courteous. They do a great job of explaining the work that needs to be done. I never feel like they are up selling or pressuring me to get work done. The work is always done at the time promised.

5

They aren't pushy and are very accommodating.

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