Reviews - Page 62 - E & J Auto Service

DHAVOK KOVAHD

2/1/2019

Got a flat tire on Irving and narragansett and found out my donut was good for nothing . It was -20 degrees. Drastic times call for drastic measures, so I took the wheel off and walked to E & j , and asked if they could fix the tire , the kid behind the counter says "we don't do that ". Really ? HORRIBLE SERVICE .

Dhavok, I'm so sorry to here this happened to you and extremely confused because we don't have kids working here and we fix tires all the time. I really wanted to get to the bottom of this and find out what happened and who you could have possible spoken to. So I spent all night reviewing both our interior and exterior surveillance cameras. I can honestly tell you with 100% confidence that no one in the last two days came into our shop with a tire that was not attached to a vehicle. I would have been our pleasure to help you out and fix your tire. If you could be so kind as to confirm this, the next time you a driving down Irving Park Rd. We are located on the corner of Irving Park Rd and Mango. Once you realize your error could you be so kind as to retract your review. Thank you so much. John

- E & J Auto Service

Steve

1/31/2019

4.5

Great service and fair price

Justin

1/31/2019

Great explanation of the work necessary to fix my car and were timely with the repair.

Hello Moto

1/30/2019

Even on the coldest day of 2019 E & J was open to service my car. I am always happy and satisfied with the great service that I get from them. I have been going to them for years even before they moved to this location. A must place to go to for all your service needs

Thank you so much for the review and for your loyalty over the years. It is truly our pleasure servicing your vehicle and we look forward to seeing you next time.

- E & J Auto Service

Yara

1/30/2019

Since I've gotten my car I've been going here you guys are amazing and communicate well. I will continue to do business here and give nothing but good reviews.

Steve Alvarez

1/23/2019

I blew out a tire on my way to work and was towed to the closest tire shop since my regular shop was too far. I was expecting the worst due to my situation and because I've used the same shop for 15 years. The service here far exceeded my expectations! The pricing was fair and exactly what they said it'd be. They were also upfront about how long everything would take and were spot on. The service was exemplary and they have texts that keep you updated every step in the process. I would definitely return and recommend to others.

Thank you for the opportunity and the 5-star review, Steve! It's great to know we were able to fix your tire and get you back on the road quickly. We look forward to seeing you again next time!

- E & J Auto Service

Joe

1/22/2019

They are always great at getting the car in, and performing the repairs, and giving one a documented update on the operating status of the car. Have never been disappointed.

marty gonzalez

1/20/2019

Bob Schallhorn

1/17/2019

I moved to the area and when needing auto repair gave E&J a try. Well I definitely found a gem! John and team are fantastic and extremely customer focused. Their repairs are done professionally and on time. In one case, John really got me out of a jam and got 4 tires replaced for an emergent trip I had next day and even at a great price! I have used them on a number of occasions now and wouldn't even consider taking my cars anywhere else!

Thank you so much Bob, for the great review! We work hard to deliver quality service in a timely manner and are happy to see that reflected during your visit! See you next time!

- E & J Auto Service

Carol Van Durme

1/17/2019

As always, E & J's service was efficient, thorough and amazing. We trust our vehicles to their service because we can always count on E & J to take care of any problems and suggest any needed corrections. We respect the workers' opinions and trust their judgment. We are fortunate that this service station is in our area.

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